Home / Help Desk in Gellert Spa – Priority Check in

Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as fast track entries and advance bookings of spa treatments with a special check in at the renewed Help Desk, dedicated to all of our online customers, exclusively.

Gellert Spa Help Desk
Gellert Spa Help Desk

Opening Hours

9 am – 6 am every day of the week (except holidays)

Help Desk in Gellert Spa

The Help Desk is a priority check-in point for guests who have pre-booked bath tickets. It means a fast track entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the Help Desk with your printed email confirmation.

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed.

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the Help Desk of the fast track entries and online reservations?

The Help Desk (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours of the Help Desk

9 am – 6 pm every day. Your ticket is valid from 6 am to 8 pm for the requested date. You can pick up your ticket in advance, 1 day earlier if needed, if you wish to visit the bath in the early hours before 9 am, to make good use of your full day ticket to the bath.

228 comments

  1. TAGLINI ARIANNA

    good evening, i have booked on your site two 20 minute massages with two entrances to the spa, because i have not yet received the confirmation by mail,do you confirm the booking on behalf of taglini Arianna on wednesday, 21 june, at 3 pm?reservetion number 1290-2512-5001-8260
    waiting for her feedback
    taglini arianna

    • Dear Arianna,
      I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
      Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.

      Could you please let us know if you have received it this time?

      Thank you for your kind cooperation.

  2. Hi there, About the massages, just wanted to check whether you have both male/female masseuses? Are lady masseuses allowed to massage men and vice versa?

    • Hello Sam,
      there are male and female masseuses, there are no such regulations, so you can request a lady or a male therapist, we will try our best to grant your wishes.
      Have a nice holiday in Budapest!

  3. hello. i just booked 27 x ticket and cabin for 25th june. and no emaail has come through yet???

    • Hello Sean,
      I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
      Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.

      Could you please let us know if you have received it this time?

      Thank you for your kind cooperation.
      We are looking forward to welcoming you at Gellert Spa Baths!

  4. I’m interested in getting in touch with someone in marketing, as I’d like to request hi-res images of the spa for use in American Spa magazine. Could you please provide me with contact info for the appropriate pr person?

    Thanks!

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