Home / Help Desk in Gellert Spa – Priority Check in

Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as fast track entries and advance bookings of spa treatments with a special check in at the renewed Help Desk, dedicated to all of our online customers, exclusively.

Gellert Spa Help Desk
Gellert Spa Help Desk

Opening Hours

9 am – 6 am every day of the week (except holidays)

Help Desk in Gellert Spa

The Help Desk is a priority check-in point for guests who have pre-booked bath tickets. It means a fast track entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the Help Desk with your printed email confirmation.

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed.

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the Help Desk of the fast track entries and online reservations?

The Help Desk (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours of the Help Desk

9 am – 6 pm every day. Your ticket is valid from 6 am to 8 pm for the requested date. You can pick up your ticket in advance, 1 day earlier if needed, if you wish to visit the bath in the early hours before 9 am, to make good use of your full day ticket to the bath.

733 comments

  1. Hello

    Is it possible to purchase a bathing suit at the hotel / spa?

    My daughter is visitng Budapest and would love to enter the baths at Gellert.
    She will not rent and bathing suit and could not find a store to buy one.
    Thanks!

  2. Hello. We are coming to you in April. I wonder if its possible to book time for manicure and pedicure? I also wonder what’s in a harmony aroma massage?

    • Dear Linda,
      I’m afraid manicures and pedicures cannot be booked online advance. Thank you for your understanding.

      The Harmony Aroma Relax Massage is one of the most popular treatments in Gellert Spa. This is a calm, slow and relaxing full-body massage (the 60 min versions includes face, head and feet massage) using tender movements and warm aromatic oils that spoil both your body and soul.
      The Harmony Aroma treatment also includes the use of moisturizing body lotion and a face toner with high content of active ingredients.
      Guests can choose from the following oils for the massage: orange, rosemary and elderflower.

  3. Hi ,

    We received as a present the tickets for the bath and spa but we would like to buy the massage service alone.
    Is it possible? how much will you charge for a royal thermal massage 45 minutes long for 2 people?

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