Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 6 am every day of the week (except holidays)

Check in at Gellert Spa

The QR code reader self-check-in point awaits guests who have pre-booked bath tickets. It means a expedited entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code reader with your printed email confirmation (or you might use it with a smartphone).

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)


Last updated: Aug, 2023


  1. I would like to book private bath and couples massages on either Friday 16th or Saturday 17th December. Can ypou please contact me on how to proceed with booking?

    • Hello Kristin,
      Thank you for getting in touch.
      We have sent you an email about your Gellert Spa Inquiry.
      Have a nice time in Budapest!

  2. Hello,

    I am interested in booking SPA for 6 on Monday 24th October.

  3. Hi, I am bit confused. If I just want to come on the day without booking a ticket online, I can come at 6am?
    Or you only open at 9am?

    I am staying over night on the 18th of October, and wanted to come in before I have to board my cruise at 3pm on the 19th Oct.

    Thank you for your help.