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Refund Ticketing

Entrance to any spas, like Gellert Spa, is affordable, and is definitely worth it, even though some people may find the prices a bit high.

Gellert Spa and Thermal Bath Inside the Main Hall
Gellert Spa and Thermal Bath Inside the Main Hall

Especially old travel books and online forums, outdated travel guides on Budapest may confuse some tourists with regards to entry tickets, stays and refunds.

Should you buy a full day ticket to Gellert Spa, but you only spend a couple of hours there, it does not entitle you to any refund.
Full day ticket allows you to stay for any hours during any time of the day, as long as the facilities are open (6 am – 8 pm every day, unless if there is a National Holiday, or any special event). In our opinion, buying a full price ticket is worth the money, as all the baths, indoor and outdoor pools, the massage therapies, etc. are really fun and relaxing, providing an absolutely relaxing morning, daytime or evening program for anyone.

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  1. Last nights event was cancelled due to weather, when should i expect the full refund?

    • Dear Dustin,
      I’m sorry but I’m not sure what event do you mean.
      For further information, please contact us via email at info [at] gellertspa.com

  2. I’ve just realised that I haven’t booked a massage with my ticket – can I get a refund or an exchange so that I can book a massage please (2 person booking)? We would like x2 •60 min Thai Herbal Massage please.

  3. Hello

    If we have been prevented from coming today, is it possible to get a full or partial refund for or booking?

  4. Because of extenuating circumstance my Wife and I will not be able to attend our massage tomorrow is it possible to get a full refund?

  5. I have been booked in by Tourist Information at 9am tomorrow (23 May) but I can’t get there until the afternoon – it is fast track to baths only. Is this a problem?

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