there will be 8 of us coming to use the spa/bath (I’m presuming this in the 19 Euro ticket?) and we would like to book a separate massage for a Friend. Is time in the bath/spa included with the massage, or do we pay for that separately?
Hello Cleo,
Yes, Gellert Spa will be open as usual, from 6 am to 8 pm.
The weekend bath ticket is €19 per person.
All the massage packages include the bath ticket with cabin.
Hi, I paid for the tickets and have the charge on my card but have not received the email. The form did not let me copy my receipt number so I don’t have that for verification. I can show the credit card charge for verification. Will I still be able to get in?
Dear Vivian,
thank you for your booking. Usually it takes a few minutes while the confirmation email arrives. Please doublecheck your spam/junk mail folder of your mailbox, sometimes the email ends up there. If you still don’t find it, please contact us at info [at] gellertspa.com, and we will send your confirmation again.
Thank you.
Hello Agustina, we have received your booking and payment with a transaction ID ending in 3807734. Your auto-confirmation was re-sent on Dec 28 to your email address from both of our email addresses. Hope you have received it. Please let us know if we can help more.
Hi, i have purchased two daily spa bookings from this website as a gift, but i have not received a confirmation (only from paypal) or a gift certificate.
Hello Abigail, your gift voucher for Gellert Spa entry has been sent to you on August 19. The confirmation email acts as the gift voucher (no additional attachments or postal deliveries are sent). Please check your mail box, including the spam box for the confirmation. You can forward the email to the person you wish to give it to as a gift voucher. If you have any questions please do not hesitate to email us, as our response rate is faster in email. Thank you and have a great time in the thermal bath.
Dear Helle, we can only confirm massage treatments in Gellert Spa that have been reserved and paid for via the booking form. We cannot take online reservations via email or comment on the website.
Hello,
will you be open on March 20th?
there will be 8 of us coming to use the spa/bath (I’m presuming this in the 19 Euro ticket?) and we would like to book a separate massage for a Friend. Is time in the bath/spa included with the massage, or do we pay for that separately?
thanks,
Cleo
Hello Cleo,
Yes, Gellert Spa will be open as usual, from 6 am to 8 pm.
The weekend bath ticket is €19 per person.
All the massage packages include the bath ticket with cabin.
Hello guys,
I still can buy online ticket for tomorrow 1st January?
Thanks!
Marcial
Dear Marcial,
yes, of course, you can buy your tickets by filling out the booking form on the left side of the page.
Hi, I paid for the tickets and have the charge on my card but have not received the email. The form did not let me copy my receipt number so I don’t have that for verification. I can show the credit card charge for verification. Will I still be able to get in?
Dear Vivian,
thank you for your booking. Usually it takes a few minutes while the confirmation email arrives. Please doublecheck your spam/junk mail folder of your mailbox, sometimes the email ends up there. If you still don’t find it, please contact us at info [at] gellertspa.com, and we will send your confirmation again.
Thank you.
Hi, i have purchased two daily spa bookings from this website, but I have not received a confirmation (the only one I received is from paypal)
Hello Agustina, we have received your booking and payment with a transaction ID ending in 3807734. Your auto-confirmation was re-sent on Dec 28 to your email address from both of our email addresses. Hope you have received it. Please let us know if we can help more.
Hi, i have purchased two daily spa bookings from this website as a gift, but i have not received a confirmation (only from paypal) or a gift certificate.
Hello Abigail, your gift voucher for Gellert Spa entry has been sent to you on August 19. The confirmation email acts as the gift voucher (no additional attachments or postal deliveries are sent). Please check your mail box, including the spam box for the confirmation. You can forward the email to the person you wish to give it to as a gift voucher. If you have any questions please do not hesitate to email us, as our response rate is faster in email. Thank you and have a great time in the thermal bath.
Please confor reservation for two hot stone massages at 1 p.m.
Dear Helle, we can only confirm massage treatments in Gellert Spa that have been reserved and paid for via the booking form. We cannot take online reservations via email or comment on the website.