Dear Alexandra,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Dear Eleanor,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
thank you for your booking. The payment has arrived and we have sent you the confirmation email.
Now I have resent you the email from our backup email address too, please check your spam folders as well.
Could you please confirm if you have received them this time?
We are looking forward to welcoming you at Gellert Spa!
Hello I booked entry to spa and a double 70 min massage yesterday ( 26th sept) for Saturday 30th for my friend and I and I have still not received any confirmation that the massage/entry is available. Payment has been taken out of my PayPal account. Please can you confirm if the booking is available? Thank you Tunay
Hello Tunay,
we have received your booking and I have resent you the confirmation from our backup email too (and for Steven too).
Please have a look in your spam folder too.
Could you please let us know if you have received it this time?
Thank you for your cooperation.
Dear Mary,
unfortunately, the mud therapy can not be booked without a doctor’s recommendation and it is only available for guests with Hungarian insurance.
Let me please recommend you the Levander Dream treatment which contains revitalizing a body scrub.
Please follow the link below for more details: http://gellertspa.com/gellert-bath-massage
Hello, I have booked 2 tickets for the gellert baths, i have received the paypal receipt, but i haven’t received the tickets/ email confirmation.
Kind regards
Dear Alexandra,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello,
How can we know if a massage is available at the time we want?
Hello Maggie,
the best thing is to inquire via email, so we can send you an update. We have contacted you via email!
Have a nice stay in Budapest!
Hello,
I paid for two tickets last night for the spa for the 18th of October. I had a PayPal receipt but have had no email confirmation.
Thank you
Dear Eleanor,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello, I booked tickets for 2 today and have not yet receive confirmation. Please confirm.
Dear Juliette,
thank you for your booking. The payment has arrived and we have sent you the confirmation email.
Now I have resent you the email from our backup email address too, please check your spam folders as well.
Could you please confirm if you have received them this time?
We are looking forward to welcoming you at Gellert Spa!
Hello I booked entry to spa and a double 70 min massage yesterday ( 26th sept) for Saturday 30th for my friend and I and I have still not received any confirmation that the massage/entry is available. Payment has been taken out of my PayPal account. Please can you confirm if the booking is available? Thank you Tunay
Hello Tunay,
we have received your booking and I have resent you the confirmation from our backup email too (and for Steven too).
Please have a look in your spam folder too.
Could you please let us know if you have received it this time?
Thank you for your cooperation.
I still have had no reply to my question on the Mud Therapy! I’m in the UK and wonder how it’s possible to book one??
Dear Mary,
unfortunately, the mud therapy can not be booked without a doctor’s recommendation and it is only available for guests with Hungarian insurance.
Let me please recommend you the Levander Dream treatment which contains revitalizing a body scrub.
Please follow the link below for more details:
http://gellertspa.com/gellert-bath-massage