Dear Rebecca,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address (as provided in the form). Please check the spam folder of your mailbox too.
I have now forwarded it from our backup email address using the email address of your comment.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
The size of the cabin can easily hold one standard suitcase or a backpacker style bigger backpack. Please make sure to close the door properly with your chip equipped wristband, which opens and closes the door of the cabin with a randomly generated unique code.
Depending on the size of the luggages, we would rather suggest booking 2 cabins if you have no choice but visit the spa with bulky suitcases. That said, ideally you would only wish to take the bath necessities to the thermal complex.
Have a great time in Gellert spa and thermal baths.
Hello I would like to enquire about Gellert spa facilities on the 20th of June as when I am trying to book tickets online it is specifying most of the indoor and outdoor pools as closed. Is this the case or is it a standard statement on the website?? Your assistance in this matter will be greatly appreciated.
Hi,
I have paid for 2 people to come to the spa on Sunday but have not received my tickets.
Please can you send this over?
Thanks,
Dear Rebecca,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address (as provided in the form). Please check the spam folder of your mailbox too.
I have now forwarded it from our backup email address using the email address of your comment.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hi, will a cabin be big enough to fit in 2 luggages? Would love to buy one ticket with cabin and another one with locker if that’s the case.
Hello Charlie,
The size of the cabin can easily hold one standard suitcase or a backpacker style bigger backpack. Please make sure to close the door properly with your chip equipped wristband, which opens and closes the door of the cabin with a randomly generated unique code.
Depending on the size of the luggages, we would rather suggest booking 2 cabins if you have no choice but visit the spa with bulky suitcases. That said, ideally you would only wish to take the bath necessities to the thermal complex.
Have a great time in Gellert spa and thermal baths.
Hi!
I booked and paid yesterday evening a massage and ticket but have no reply yet, can you please check my booking?
Best regards
Jenny
Dear Jenny,
thank you, we have already contacted you via email.
Hi
I have already bought tickets to the spa, however would like to book 4 x 60 min massages. Could you let me know how to book these please.
We all want different massages
Thank you
Dear Kathleen,
we have contacted you via email.
Hi I bought and payed for double massage and didne get my tikets
Hello,
thank you for your booking.
You have already confirmed the receipt of the confirmation email.
Have a great time in Gellert Spa.
Hello I would like to enquire about Gellert spa facilities on the 20th of June as when I am trying to book tickets online it is specifying most of the indoor and outdoor pools as closed. Is this the case or is it a standard statement on the website?? Your assistance in this matter will be greatly appreciated.