You can contact Gellert Spa (officially known in Hungarian ‘Szent Gellért Gyógyfürdő’) at the following phone numbers and addresses.
Email Gellert Spa.com:
info [at] gellertspa.com
Postal address of Gellert Spa Baths:
Szent Gellért Gyógyfürdő és Uszoda
H-1118 Budapest, XI. kerület Kelenhegyi út 4.
Official website of Gellert Gyogyfurdo in Hungarian.
Phone number of Gellert Spa Baths:
as seen on the official website on the Contact page: this is the main phone number of Gellert Spa, which will get you an automated phone menu. After dialling this number, please follow the instructions to get to the English language info about the baths.
You can also send in your comments in the comment section below.
Gellert Spa Baths on Budapest Tourist Map
Our website is a third party website specializing in online tickets and massage reservations in cooperation with Hungaria Concert Kft the official partner of Gellert Gyogyfurdo.
Hi!
I just want to confirm that everything is ok whit my booking for bath and massage on friday 1/11-2019?
I think the massage was a Harmony Aroma Massage for 2 persons in 1 hour at 6.20 pm or something like that. Is it ok to change to Royal Termal Massage?
I did book on phone in the beginning of september for 2 persons. We vill be 4 persons, but only 2 will have massage.
Dear Goran,
thank you for contacting us.
We would like to kindly inform you that you purchased your tickets via an official third party reseller of Szechenyi Bath, who are working through Hungaria Koncert Ltd. placing a valid reservation at the baths.
We would like to kindly ask you to contact them directly at frontoffice (at) hungariagroup (dot) com.
Thank you for your kind cooperation.
Dear Team,
I have booked an entry ticket to Gellert baths instead of Szechenyi for today, 11/11/2019, for 2 people by mistake. Today I had to purchase additional tickets to Szechenyi, which means I paid double price. I understand that it could be a problem to return the money, but could I please use these tickets to Gellert on Friday 15/11/2019 instead of today?
Thank you for understanding.
Best regards,
Olga Antrope
Dear Olga,
we could not find your booking in our system, we have requested more details from you via email.
Dear Sir/Madame,
I would like to book 2 tickets and massages for December 26th, however your eshop-calendar does not make any date beyond the 23rd of December available.
Please advise.
Kind Regards,
Ioanna Karayianni
Dear Loanna,
Thank you for your inquiry about services between Dec 30, 2019, and Jan 2, 2020 in the baths.
Due to the high number of visitors during the festive winter days, the thermal baths’ managerial decision was made that no fast track entries or cabins (changing cubicles) are sold during these days, with the notable exception of the pre-NYE night party tickets, which will be bookable for December 30 as usual (in Szechenyi Baths http://szechenyispabaths.com/szechenyi-baths-new-year-bath-party/).
Guests of day time visit will be checked in on a first-come-first-served basis. As long queues are expected there may be some lines waiting in the cold. Please find more details, advice and other thermal bath alternatives on the following link: BathsBudapest.com/Dec
Thank you for your kind cooperation. Enjoy the thermal baths in winter Budapest and explore some more if it is not your first visit in the city.
Festive guides recommended during the month of Dec:
Budapest Christmas ideas, activities, programs and events
New Year Budapest things to do
Please let me know if I can be of further assistance.
Thank you so much for your prompt reply. However, in your reply you referred to Dec 30-Jan 2, which does not include the 26th of December (which is the date I inquired about).
Please advise.
Kind Regards,
Ioanna Karayianni
Dear Loanna,
apologies, I have mistyped the dates, so the corrected version is: between Dec 24, 2019, and Jan 7, 2020.
Have a great day.
Do you recommend making reservations if we come at 6AM on 16 November 2019? Can we reserve online and use the 30% discount for staying in the Gellert Hotel?
Dear David,
thank you for contacting us. Our Fast Track helpdesk only open at 9am, you are not able to book fast track tickets for early entry to the Spa. We recommend to buy the tickets on the spot for early entry.
We hope you will have a great time in Budapest and Gellert Spa!
Hi
I just made a booking under the name Samantha Simson for 15th Nov 2019. Please can you send the booking confirmation to samantha….co.uk as I do not have access to the email address on the PayPal account.
Thanks
I have received the email now. Sorry for the confusion
Dear Samantha,
Thank you for sending us your feedback about your booking confirmation. I have edited your email address to protect it from spambots.
We wish you a wonderful bath experience in Budapest!
Hi there,
We are visiting this weekend there is a group of 14 adults but we have a child aged 7 who travels the world with us – it says aged under 14 is not recommended but we would all love to visit.
Is it possible for my daughter to join us?
Kindest regards,
Rhiannon
Dear Rhiannon,
Thank you for your comment. Most of the outdoor and indoor pools and baths are more than 33 degrees Celsius, which means increased stress for the cardiovascular system of kids, whose body is not fully developed yet to be able to cope with the heat of the bath waters, therefore saunas and hot pools are not healthy for children under 14. The thermal baths were and are still aimed at adult bathers, therefore there are no kid’s pools or activities. As the hot thermal waters are not recommended for children, please make sure that they do not stay in the pools too long.
Should you have any questions with the group booking, please contact us via email: info (at) gellertspa (dot) com
Is the Royal Thermal Massage to only full body massage? We are planning visit sometime in Dec.and
wanted to know for sure. Also what is the price for 60 minute massage with entrance tickets to baths?
Thank you for your attention to this request. It will be for 2 people separately.
Dear Ruth,
The Royal Thermal Massage is a full-body massage. The longer version (60 min) includes refreshing foot, facial and head massage as well.
Online bought fast track tickets include entry, massage and cabin usage as well.
The Royal Thermal Massage in Gellert Spa is available for single guests, or in double massage rooms for 2 people (couples, friends, etc.). Buying a massage for 2 is a good deal (when booking: “Double”), and you can save some Euros by booking for 2 (in the same massage room).
I hope this helps. Have a great day.