Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code reader self-check-in point awaits guests who have pre-booked bath tickets. It means a expedited entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code reader with your printed email confirmation (or you might use it with a smartphone).

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2024

1,375 comments

  1. Would it be possible to come and pay directly at reception. I was planning on coming this monday 27th Jan.

  2. Helle Brandbyge Jensen

    We are 4 women arriving on the 8th of May – leaving Monday the 11th. of May.
    On Sunday the 10th we would like to spend the day with every nice thing you have aviable, enjoy luxury massage and facetreatsments and what else you can recommend..
    What do you recommend for us to book?

  3. Hello,

    We are four people who want to visit your facilities.

    As it is a coed piece, are we allowed to wear a bikini or do we have to wear a swimsuit?

    Thank you and best regards.

  4. gladys De guerines

    Hello. I have made a booking for Gellert Spa for saturday morning.
    I have received the paypal confirmation email but not the tickets from the spa.
    Could you please help?

    thanks a lot
    Kind regards
    Gladys

    • Hello Gladys,

      Thank you for contacting us.

      The confirmation was mailed to you this morning. Please check your mailbox as well as your spam folder.

      We wish you a wonderful time at the spa in Budapest!

  5. Hi there, I have booked 2 tickets to come to your Baths on the 16th of Feb 2020, but haven’t received any confirmation email, even if the money has been taken from my bank account. Can you help?

    • Hello Giuliana,
      thank you for letting us know. The confirmation email of your thermal bath products (which is basically the same as your ticket) was already automatically sent to you, to the email address you have provided in the booking form.
      We have manually resent it to this email address. Please let us know if there should be any further inconvenience, or if you wish to get the ticket sent to a different email address too.

      Have a great time in Budapest, and enjoy the hot spring spas!

  6. Hi! I’m planing soon to visit your baths and I was wondering what is actual cost of renting a towel? Is it 2500 ft + deposit of 2000 ft, or deposit is included in those 2500 ft in first place? Thank you

    • Hi Dusan,

      Thank you for your question.

      No, the deoposit comes on top of your rental fee which is being given back upon returning the towel.

      Have a great time in the spa in Budapest!