I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.
Could you please let us know if you have received it this time?
Hi I just paid for my booking but I never revived an email so I have nothing to show for it and now I don’t know what to do. I tried to book for tomorrow and it’s been paid for but no email or receipt sent to me. Please help.
Dear Victoria,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Me and my sister is visiting your spa next Monday September the 17th og september. We would both like to have an massage, Can we book the ’60 min Harmony Aroma Double Massage & 2 GB Tickets & 2 Cabins’ – or is this only for couples?
Hello Line,
the double massages are available for two guests, you can enjoy it with a friend or a family member too.
There are available massage slots, please follow the link below to make a booking: http://gellertspa.com/gellert-bath-massage
Hope we can welcome you at Gellert Spa!
Dear Jesper,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello, I see that it’s possible to book couple’s massages with two of the same massage – but is it possible to book a couple’s massage with one person getting the 45 minute thermal massage and one person getting the 45 minute aroma massage? Thank you!
Dear Jonathan,
yes, it is possible to have different type of massages in the same room. In this case you will need to book 2 single massages, and please leave a comment that you wish to be in the same room. (This works only with 45min and 60min massages).
Dear Ozge,
I am afraid that we are fully booked for tomorrow.
Please ask the staff upon arrival if they have received any cancellations so they book you in.
Hope we can welcome you at Gellert Spa!
Hi, I purchased my ticket through PayPal. It charged my credit card but I didn’t get any confirmation or receipt from your website.
Dear Margit,
thank you for your booking.
I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.
Could you please let us know if you have received it this time?
Thank you for your kind cooperation.
Hi I just paid for my booking but I never revived an email so I have nothing to show for it and now I don’t know what to do. I tried to book for tomorrow and it’s been paid for but no email or receipt sent to me. Please help.
Hi I meant I never received an email.
Dear Victoria,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
To whom it might concern,
Me and my sister is visiting your spa next Monday September the 17th og september. We would both like to have an massage, Can we book the ’60 min Harmony Aroma Double Massage & 2 GB Tickets & 2 Cabins’ – or is this only for couples?
Thanks, Line Andersen
Hello Line,
the double massages are available for two guests, you can enjoy it with a friend or a family member too.
There are available massage slots, please follow the link below to make a booking:
http://gellertspa.com/gellert-bath-massage
Hope we can welcome you at Gellert Spa!
I booked a fulltime day + 20 min massage at Gellert spa for today but I did not received a confirmation yet. When can In suspect the confirmation?
Dear Jesper,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello, I see that it’s possible to book couple’s massages with two of the same massage – but is it possible to book a couple’s massage with one person getting the 45 minute thermal massage and one person getting the 45 minute aroma massage? Thank you!
Dear Jonathan,
yes, it is possible to have different type of massages in the same room. In this case you will need to book 2 single massages, and please leave a comment that you wish to be in the same room. (This works only with 45min and 60min massages).
Perfect, I just did that. Thank you!
Hello is it possible to book 20min aroma therapy for two person for tomorrow?
Dear Ozge,
I am afraid that we are fully booked for tomorrow.
Please ask the staff upon arrival if they have received any cancellations so they book you in.
Hope we can welcome you at Gellert Spa!