I just booked spa tickets and a massage for 2 people on Thursday 18th October – I have had a paypal confirmation, but no confirmation from the spa confirming the massage time that I requested. Will I receive this by email?
Dear Rebecca,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Hello,
I just booked a 20 minute couples massage plus bath tickets for tomorrow, Monday Oct 15th at 1pm and have not yet received my email. Please resend, thank you.
Dear Lynne,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
We would like to book 2 tickets (Spa + Cabin) on the 26th of December but also 3 hours in the private bath on the same day. Can we book 2 regular tickets + the private bath on the same day?
The Private Bath has its own private entry. Its area is completely separated from the general public bath and pools.
The rental fee includes the use of the Private Bath Hall and Tub (plus its facilities) for 3 hours, a fruit bowl and a bottle of sparkling wine but it does not include a spa entry ticket. If you wish to visit the pools, you need to buy spa entry tickets too.
I purchased a ticket + cabin for today (Weekday) and need to confirm that the cabin is where I can lock my bag and valuables or do I need a locker as well?
Hello I want to book for me and my girlfriend the 18th of October but we can’t pay with just creditcard, it wants us to do it through Paypal which we do not want. Is there any way we can simply just pay through creditcard without having to go through Paypal?
Hello Nikolaj,
it is possible to use PayPal without opening an account.
Please use the pay by credit or credit card option under the log in button.
Please note, that this option is not available worldwide, so we have emailed you with other payment options.
Hello there,
I just booked spa tickets and a massage for 2 people on Thursday 18th October – I have had a paypal confirmation, but no confirmation from the spa confirming the massage time that I requested. Will I receive this by email?
Many thanks
Dear Rebecca,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello,
I just booked a 20 minute couples massage plus bath tickets for tomorrow, Monday Oct 15th at 1pm and have not yet received my email. Please resend, thank you.
Dear Lynne,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hi,
I already booked a Spa Bath Kit. I would now like to add a massage, but I cannot chose the option “Massage without ticket”. How can I book my massage?
Thanks!
Hello Piero,
we have contacted you via email.
Good evening,
I hope this e-mail finds you well.
We would like to book 2 tickets (Spa + Cabin) on the 26th of December but also 3 hours in the private bath on the same day. Can we book 2 regular tickets + the private bath on the same day?
Regards,
Milos
Hello Milos,
thank you for your email.
The Private Bath has its own private entry. Its area is completely separated from the general public bath and pools.
The rental fee includes the use of the Private Bath Hall and Tub (plus its facilities) for 3 hours, a fruit bowl and a bottle of sparkling wine but it does not include a spa entry ticket. If you wish to visit the pools, you need to buy spa entry tickets too.
http://gellertspa.com/gellert-spa-private-bath
http://gellertspa.com/gellert-spa-thermal-bath-online-tickets
I hope I could be of help.
I purchased a ticket + cabin for today (Weekday) and need to confirm that the cabin is where I can lock my bag and valuables or do I need a locker as well?
Dear Tim,
it’s not necessary, as you can store your luggage in the cabin.
Hello I want to book for me and my girlfriend the 18th of October but we can’t pay with just creditcard, it wants us to do it through Paypal which we do not want. Is there any way we can simply just pay through creditcard without having to go through Paypal?
Regards
Nikolaj Nielsen
Hello Nikolaj,
it is possible to use PayPal without opening an account.
Please use the pay by credit or credit card option under the log in button.
Please note, that this option is not available worldwide, so we have emailed you with other payment options.