Hi, I’ve booked two tickets and it looks like I’ve booked two cabins? Can I get credit on one as there are only two people coming and are happy to share one cabin..
Hello. I’m trying to book for two people Tickets and Cabin with my Revolut account in Euros. It is always asking me to check the billing adress although it is tottaly fine and I’ve done numerous online payements without any sort of problem. Is there something wrong?
Hi.
Just to let you know that it seems that I able to pay with my british account in pounds. For some reason, I was unable to do so with my Revolut account.
Cheers
Hello, I have just booked and paid for a 60 minute massage inc ticket & cabin on one transaction and then a further transaction for just a ticket & cabin for my husband and I (31st March, 11am) however I have not received any confirmation emails. I can see on your website that we need to present these to the reception. Please can you confirm our booking and send confirmation emails.
Many thanks,
Octavia Waley-Cohen
Dear Guest,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Dear Rhiannon,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Hi, I’ve booked two tickets and it looks like I’ve booked two cabins? Can I get credit on one as there are only two people coming and are happy to share one cabin..
Dear Tom,
I’m afraid there is no plain ticket (without either a locker or cabin) in Gellert Spa. Thank you for your understanding.
Hello. I’m trying to book for two people Tickets and Cabin with my Revolut account in Euros. It is always asking me to check the billing adress although it is tottaly fine and I’ve done numerous online payements without any sort of problem. Is there something wrong?
Hello Joao,
we are sorry to hear about the problems.
The booking forms are working perfectly. Have you perhaps tried not to use symbols or any signs?
Please get back to us if you are still not successful.
I keep having the same problem, the message is: Check the billing address for your card and try again.
It mentions the adress is wrong and an invalid postcode. I live in the UK, is this sort of problems usual for people in the UK?
Hi.
Just to let you know that it seems that I able to pay with my british account in pounds. For some reason, I was unable to do so with my Revolut account.
Cheers
Hello Joao,
yes, that is right.
The confirmation email has already been sent to you.
Have a great time in Gellert Spa Budapest.
Hello, I have just booked and paid for a 60 minute massage inc ticket & cabin on one transaction and then a further transaction for just a ticket & cabin for my husband and I (31st March, 11am) however I have not received any confirmation emails. I can see on your website that we need to present these to the reception. Please can you confirm our booking and send confirmation emails.
Many thanks,
Octavia Waley-Cohen
Dear Guest,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello I made and paid for my appointment . Can I please come in at 0600 on 3/29 for 2 people?
Dear Georgette,
I’m afraid not. The online purchased fast track entries are valid only from 9am. Thank you for your understanding.
Hello
I have just booked but not received a confirmation email
Dear Rhiannon,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello,
I am trying to reserve A Double Harmony massage 2 GS ticks and 2 cabins for 169Eur. Date 18 Marc 19. the massage will be at 1400hours.
I try to pay but it comes with and error.
Can i do the reservation by email?
Thank you
Diana
Hello Diana,
I can see that you have managed to book in the meanime. We are looking forward to welcoming you at Gellert Spa!