You can contact Gellert Spa (officially known in Hungarian ‘Szent Gellért Gyógyfürdő’) at the following phone numbers and addresses.
Email Gellert Spa.com:
info [at] gellertspa.com
Postal address of Gellert Spa Baths:
Szent Gellért Gyógyfürdő és Uszoda
H-1118 Budapest, XI. kerület Kelenhegyi út 4.
Official website of Gellert Gyogyfurdo in Hungarian.
Phone number of Gellert Spa Baths:
as seen on the official website on the Contact page: this is the main phone number of Gellert Spa, which will get you an automated phone menu. After dialling this number, please follow the instructions to get to the English language info about the baths.
You can also send in your comments in the comment section below.
Gellert Spa Baths on Budapest Tourist Map
Our website is a third party website specializing in online tickets and massage reservations in cooperation with Hungaria Concert Kft the official partner of Gellert Gyogyfurdo.
Dear Gellert Spa
We would love to visit your lovely Spa in next week. I already have booked and paid for message and tickets. Unfortunately I first read about your policy about being pregnant after the booking. I really hope that I can get the money back, and then come visit you next time we visit Budapest.
Im so sad about that I haven’t read the terms and conditions about pregnancy before I booked, but I hope you will help me in this situation. I really didn’t know that it would be a problem that im pregnant – because im only 14 weeks. Hope you will understand.
Kind regards,
Rikke
Hello Rikke,
thank you for contacting us.
We sent you an email after receiving your comment and we still have not got any reply from you.
I have just resent it again, please get back to us via email.
Thank you.
Hello, do you have availability tomorrow (Sep 3) for a double royal massage 45 min at 10am or 11am? It is out last day in town so do not want to be stuck with a voucher if not. Thank you!
Hello Justine,
at the moment there are available massage appointments for tomorrow morning.
We have already emailed you. Hope we can welcome you at Gellert Spa!
I purchased tickets for today but received only the PayPal receipt email and not the confirmation from you. Can you please re-send? I checked spam folder and not there either…thanks in advance!
Dear Justin,
thank you for comment. The tickets were resent to you.
Enjoy your stay at the bath!
Hi, I wanted to book a private bath for 14th September but the dates are blocked in the booking section online, just wanted to ask if there is any time slot available, it would be great if something can be done we have a very short trip and can not come other day.
Hello Rahul,
i am afraid, the Private Baths hours have been sold out until 15 September.
Why not try a massage instead?
http://gellertspa.com/gellert-bath-massage
Hello
I purchased 2 bath/cabin tickets online last night. I haven’t received my confirmation email. I have my receipt from PayPal , hopefully this will work for our entrance. Thank you so much for your help
Mary
Hello Mary, thank you for letting us know. In the meantime I can see from our email correspondence that the issue has been resolved and your auto confirmation has arrived safely. Enjoy the baths in Budapest!
Dear Mary,
as you have received your tickets in the meantime, all I have to say is enjoy your visit at Gellert Spa!
Hello, we would like to come to the bath today. Should we just show up and buy the tickets there? Thanks!
Hello Irina,
tickets can be bought on the spot, but these are not fast track spa entries, such as the online bought ones.
http://gellertspa.com/gellert-spa-thermal-bath-online-tickets
Have a great time in Gellert Spa.
We have bought our tickets online however we have not revived an online confirmation email?
Hello Poppy,
thank you for letting us know. The confirmation email of your thermal bath products (which is basically the same as your ticket) was already automatically sent to you, to the email address you have provided in the booking form: please make sure to check the spam folder in case it ended up there. At any rate, we have manually resent it again. Please let us know if there should be any further inconvenience, or if you wish to get the ticket sent to a different email address too.
Have a great time in Budapest, and enjoy the hot spring spas!
hey, i booked massage on the 6.10 at 5 pm and i wanna know if you still have the Chocolate Treatments?
and if i can change my order to that?
thank you.
Dear Lital,
thank you for your comment. Would you be able to send us your booking details via email to info [at] gellertspa.com, please?
Unfortunately, Chocolate treatments are no longer available.
Should you need further assistant, please do not hesitate to contact us.
Have a nice day.