Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hello I would like to known if I make a booking for the private bath are we able to use the public baths after we are done in the private area or do we have to buy separate ticket? also if I book a private bath with massage is it best to have the massage before the bath or after? Thanks Jay
Hello Jay,
the private bath ticket does not give access to the public areas of the spa, you will need to buy a separate bath ticket.
We recommend to have the use the pools and baths first so that you can relax your body before you go to the massage – but of course it is up to you. You can use the baths before and after your massage hours too.
Hi, I just booked 2 tickets for the 23rd of June and haven’t received any confirmation email (only Paypal confirmation). Nothing in Spam folder either. Could you please let me know if you received my booking?
Dear Lisa,
thank you, it has been re-sent to you.
Hi,
I am 6 months pregnant and my doctor has said it is ok to use swimming pools that are cooler than my body temperature. Will I be allowed in at Gellert?
Dear Becky,
Yes, you can use the pools (but not the thermal pools) at your own responsibility.
Will I have to bring my own showering wheelchair or do you have them there?
Dear Vilma,
thank you for your email.
Yes, we can provide you with a showering wheelchair in the spa.
I hope I could be of help.
thank you. I’ll be there. Vilma
Hi,
I just booked three tickets (Gellert Spa (GS) Ticket & Cabin Weekday) for today and I have not received the confirmation email yet… We just got the confirmation email from Paypal. So we would like to know if with that mail would be enough or if we should have the email from you…
Thank you very much,
//Carlos
Dear Carlos,
thank you for your booking.
I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.
Could you please let us know if you have received it this time?
Thank you for your kind cooperation.
Hi,
I just booked two tickets for Spa and Massage and i have not yet received the confirmation email. We have scheduled for today at 1pm. We would just like to confirm that you have received our reservation?
Thanks,
Lars
Dear Lars,
thank you for your booking.
I would like to confirm that we have received your booking and the auto confirmation has been sent to your given email address.
Now I have re-sent the confirmation from our backup email address to make sure you will receive it. Please check your spam folder too.
Could you please let us know if you have received it this time?
Thank you for your kind cooperation.