Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hello,
I just booked 2 tickets for the baths with cabin on Sept. 13th, but only received an email confirming the transaction. It did not include the booking date for when I intend to visit the spa nor did it include an e-ticket to present tot he Help Desk upon arrival. Can you please confirm that all I will need to present is the transaction confirmation?
Thank you!
Dear Delaney,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Good evening, could you please tell me if there is a discount on the massage and spa facilities if staying at the Hotel Gellert?
Dear Paula,
regarding hotel deals, please contact the hotel itself. Thank you for your kind cooperation.
Hello,
I purchased a couple massage through Get your guide website. Would you inform me of the exact time we need to be there?
Regards,
Hello Sandra,
we have contacted you via email.
Hello
We want to book the following on Saturday 1st September:
3 x 60 min Royal Thermal Massage
3 x 20 min foot massage
3 x GS entrance ticket
1 x cabin for us to share
Guest names are:
Cassy Clifford (female)
Holly Watson (female)
Abi Fry (female)
We plan to arrive at 10am and stay until 2pm.
Do you have availability and can you confirm the price?
Also do you do facials?
Is it possible to treat all 2 of us in the same room at the same time?
Thank you
Dear Cassy,
thank you for contacting us.
I can confirm that there are massage appointments available on the day of your planned visit. Appointments are subject to availability. Once you make the payment, we will book you in for a treatment, which is the closest to your preferred hours.
Please note that we can only book a massage after payment has taken place as massage hours are limited. Once payment has come through, as pointed out earlier, we will strive to book you in closest to your preferred massage hours. If we cannot offer a suitable time for you, the price of the massage will be refunded.
To make a valid reservation please follow the link to our website:
http://gellertspa.com/gellert-bath-massage
Apart from your massage hours, you can visit the bath before or after your massage treatment too (the tickets are for the whole day in fact, for the indoor and outdoor pools and facilities). Please note that we kindly ask guests to arrive minimum 1 hour before the massage begins to be ready for the massage.
I am afraid, beuty services can only be booked on the spot.
We are looking forward to your reservation.
Hi,
I made a booking for 2 people on 20th September each with a 20 minute massage, however how do I confirm the time of the massage? There was no option for this with the booking?
Many thanks,
Dear Catherine,
we have contacted you via email.
Hi,
Myself and a friend were hoping to visit the Gellért Baths on the 20th August, but as it’s a national holiday, how early should we get there? And will it be hard to get an area for sunbathing?
Thank you,
Edel
Dear Edel,
Aug 20 is probably going to be very busy. We would recommend you to arrive as early as you can. The Spa is open from 6am, but with online tickets you can only check-in from 9am.
Please note that weekend prices apply on this date.