Online Tickets – QR Code Priority Check In at Gellert Spa

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).

After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2025

1,375 comments

  1. Hello,
    I have booked for today 30 Dec but I haven’t received the confirmation email.
    Plesso send me as soon as possibile.

    • Dear Edoardo,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too to see if you have received it this time.
      Could you please let us know if you have received it?

      Thank you for your kind cooperation.

  2. Hello,
    I have booked for the 31 Dec but I haven’t received the confirmation email

    • Dear Eugenio,
      thank you for contacting us.
      I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
      I have now forwarded it from our backup email address.
      Please check the junk/spam folder of your mailbox too.

  3. Hello,
    I´d like to ask you if itś possibile to book the tickets in advance somehow since I didnt manage it online- I´d like to book two tickets for 18 th February 2019 and I´d like to do it now since itś suppose to be a present.
    Thank you in advance for your answer
    Regards
    Lucia T

    • Hello Lucia,

      the 2019 rates are not bookable yet, please check our website again after the 5 th of January to make your booking.
      I am sorry that I could not be more helpful at this moment.
      Hope we can welcome you at Gellert Spa!

  4. Bonjour,

    J ai commandé 2 entrées pour le 24/12/2018 et je n ai reçu aucun mail, même dans les spams.
    Mon adresse mail de commande est:
    c…..8@gmail.com

    Merci pour votre réponse.

    AFONSO Carlos

    • Bonjour Carlos,
      Merci de nous contacter.
      Je souhaite confirmer que nous avons bien reçu votre réservation et que l’e-mail de confirmation a été automatiquement envoyé à votre adresse e-mail indiquée.
      Je l’ai maintenant transféré depuis notre adresse e-mail de sauvegarde.
      Vérifiez également le dossier courrier indésirable / spam de votre boîte aux lettres.

  5. What is the opening time on 24/Dec and 25/Dec 2018?
    Thanks

  6. Hi guys, is the spa closed over january?

    • Hello Marcus,

      thank you for your email.

      No, Gellert spa is open every day, throughout the year.

      Booking for after 4 January will be possible from the beginning of next year.

      Please get back to us in due time:
      http://gellertspa.com/