Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
When will reservation for the 11th of Jan be possible?
Dear Peter,
the booking will be available from Jan 5.
Thank you for your patience.
Dear Gellert Spa,
I have a similar problem – paid for the tickets, but have not received the confirmation, neither in the spam folder. Could you please help? Thank you in advance. Alexandra
Dear Alexandra,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hi,
I have booked but not received any confirmation. I checked my spam folder and there’s nothing. Can you advise what to do?
Thanks,
Carlo Nicolò
Dear Carlo,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Is there a shop to buy a men swimsuit?
Hello Agata,
yes, there is.
You can also rent swimsuit in the spa:
http://gellertspa.com/swimwear-rental-gellert-spa
I hope I could be of help.
Hi,
I’ve booked a massage & bath via tiqets the wrong day, and apparently they can’t contact you to change it… So I’m stuck because I’ll really like to go to your bath, but don’t know c
what to do…
Dear Zoe,
please contact us at info@gellertspa.com as we were not able to find any valid bookings under your email address.
Thank you.
Hi,
I have booked but not received any confirmation. I checked my spam folder and there’s nothing. Can you advise what to do?
Thanks,
Doug
Dear Douglas,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.