Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hi Iam wounder if i can made a booking for private 1 adult and 3 Children, how much it will cost and if i wount a massage how much it will cost.
Hello Linda,
there is no different pricing for children.
The massage treatments are available for adults only.
Also, please note that the warm thermal water is not recommended for children under 14. More information: http://gellertspa.com/children-gellert-spa
Hi, I have made a booking and paid but no confirmation, could you please resend??
Dear Ashley,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello,
I have just booked tickets for 2 people on 16/02/19 for spa and massage. Please resend email confirmation as payment has been taken and I have no confirmation.
Dear Paul,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello, we’ve booked two tickets for tomorrow 02/02/2019 (paid via paypal) but have not received our confirmation email in neither the regular inbox nor the spam folder. Can you please resend it?
Dear Zuzana,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello,
I would like to book for a group of 40 dutch people for monday the 22th of april. The site says however that we have to take weekend tickets then. Does that mean we can have no discount whatsoever even though we are with so many?
Thanks in advance,
Chanel
Dear Chanel,
we have contacted you via email.
Hello,
I booked a massage with spa entry and I have been charged for it but I have received no ticket or confirmation. Please could you advise how I can get this?
Many thanks,
Chloe
Dear Chloe,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Thank you for your kind cooperation.