Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hi!
I just purchased a ticket using paypal but have not received an email confirmation. I checked my junk email. I do have a paypal receipt.
Thank you!
Hannah
Dear Hannah,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello,
i booked a reservation for 5 persons, but I recived only paypal confirmation on my email, can you please send me a tickets?
Transaction ID:
70X70307XG379132P
Thank you!
Dear Petr,
thank you for contacting us.
We have forwarded the confirmation email to your given email address.
Hi,
I am looking to book two couples massages. I was wondering if the second couples massage is offered at a price below 50,300 HUF as I will already have paid for the entrance ticket & cabin with the first massage.
Also, does the massage price include the rental of a robe and towel?
Thanks,
Lou
Dear Lou,
if you wish to book both couple’s massages for the same couple on the same date, you don’t need to buy the bath entry twice. Please make a booking for 1 couple’s massage first, and then please contact us via email to book the 2nd massage (without bath entry). Email: info [at] gellertspa.com
Unfortunately towels and bathrobes are not included in the package price, but both can be rented inside the Spa.
Im staying at the hotel, do you still have to buy entrance tickets to the spa or is that then included?
Where can I book the mud treament?
Im from Denmark, and im not sure why but i cant call the spa?
Hello Miranda,
please ask the hotel if your booking includes entries to the spa. I am afraid, we are not able to make massage bookings if the ticket has been booked somewhere else.
Hello,
I have bought two entry tickets with head massages for Wednesday, 13th March but haven’t received the confirmation email. Please can you resend?
Thank you.
Dear Ciara,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hi, I have just made a booking for two massages on Sunday 17th March at 12pm – please can I move these to Saturday 16th? I confused my dates. Thank you
Dear Matt,
no problem, we have changed the date of your booking and sent you an updated confirmation email.