Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hi,
Can you please confirm that have received that booking of double massage, tickets & cabin that I have just paid for with paypal for Sunday? I can see others have had the same issue, so I assume everything is in order, but I just wanted a confirmation.
Also, do you recommend going in the baths before or after the massage?
Dear Mikkel,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
You can enjoy the baths before and after your massage hours too.
Have a great time in Gellert Spa.
Hello, I just purchased 1 bath ticket for a weekday with cabin. I received a payment confirmation from PayPal, but no ticket confirmation for entry. How should I proceed?
Thank you!
Dear Jordan,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too to see if you have received it this time.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
Hello I have tried to arrange for 5 tickets with Cabin for June 1, 2019 at your website, Unfortunately I cannot may this via my credit card and the system insist me to get a PayPal account. How can arrange tickets wirhout using a opaypal account?
Dear Paul,
no problem, we will soon contact you via email.
Hello. I have the same problem. I want to make a reservation for 04 of June. Can you please also contact me? Thank you!
Hello Christina,
there are available massage appointments on June 4. We will soon contact you via email.
Good morning! Is it possible to book a massage without a fixed date (to offer it as a coupon gift?). Your form does not seem to offer this option.
Thank you in advance!
Dear Kilian,
yes, it is possible to get open date gift vouchers. Please select a random date and use the comment field to request an open date gift voucher.
Booking can be made on the link below:
http://gellertspa.com/gellert-bath-massage
Hello,
I bought two tickets for 2nd of June but I haven’t received any email.
Dear Angelo,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hello, I have just booked and paid a 2 People / Couples Harmony Massage 45 minutes & Tickets & Cabin €148 (including the bath ticket & Private Cabin priced at €23) on your website, but didn’t receive any entry pass through email or mail confirmation. only payment confiration from paypal.
How do I proceed to get the tickets to show at spa entrance?
thanks and regards,
arnaud
Dear Arnaud,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hi – I just booked through your website but have not yet received any confirmation with tickets. Can you please advise. Thank yoU!
Dear Madeline,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Hi,
The same happened witj me. I bought one online ticket and used PayPal for payment. Just got the PayPal confirmation but not the ticket.
The ticket is for next Saturday.
Please, send me the tickets.
Hello Dilze,
you have alredy confirmed the receipt of the confirmation email.
Have a great time in Gellert Spa.