Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hi,
I made a reservation for Two massages for Sunday 14 July at 3pm and I did not receive confirmation or tickets. Can you pleas let me know what is going on . Thank you.
Dear Pierre,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
I have now forwarded it from our backup email address.
Please check the junk/spam folder of your mailbox too.
Could you please let us know if you have received it?
Thank you for your kind cooperation.
we have booked 2 tickets for spa and massage yesterday 16:00, but we have not received any confirmation of our time yet
Hello Susanne,
we have contacted you via email.
Hi,
I am coming to Budapest on Friday and would like to spend the day at the spa on the Saturday, 6th July. There is 3 of us, if we turn up can we pay on the door to come in and will the availability be ok?
Thank you
Dear Nicole,
yes, you will be able to buy your tickets at the cashiers.
Hello dear, I would like to know the prices for student. Thanks for your attention.
Hello Diego,
unfortunately, there is no differential pricing for students. Cheapest tickets are weekday tickets with lockers.
Thank you for your kind understanding.
Hello,
I have booked a Gellert Spa (GS) Ticket & Cabin €23 (Qty 2) for the 21st of July.
But I did not receive the tickets in my e-mail. I only received confirmation of PayPal payment.
Can you please confirm?
Cristiano Silva
Hello Cristiano,
we have a registration under your name in our system but with a different (shorter email). Could it be that you were using an alternative email address of yours when making a booking?
At any rate, the ticket has been forwarded now to the (longer, three name version) email address you are using now in the comment for the Gellert Spa website. Please contact us if there is any further problem.
Have a great time in the thermal waters in Budapest!
Hello,
I have just paid the ticket (46EUR) for one day and got no email with the ticket. I have receipt though. Could you please send me the tickets? Or could we enter the spa with just the receipt printed?
Thank you,
ZV
Hello Zbynek, yes, your payment has cleared and the auto confirmation arrived in our and our check in partner’s email account 53 min ago. The confirmation email (no extra bath ticket, the email itself is your e-ticket) has been forwarded from our backup email address. Please contact us if there is any further problem.
Have a great time in the thermal waters in Budapest!
we have booked 2 tickets for spa and massage yesterday 16:00, but we have not received any confirmation of our time yet