Online Tickets – QR Code Priority Check In at Gellert Spa

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).

After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2025

1,375 comments

  1. We are travelling and would like to book our tickets online, however we don’t have access to a printer – is confirmation email shown on the mobile phone acceptable?

  2. I have booked the tickets and paid the amount online . I haven’t received any msg of the booking from gallery spa . I have received only the invoice

    • Hello Shirish,
      thank you for contacting us.
      I can confirm that we have received your booking for Gellert Spa, and the confirmation email has been automatically sent to your given email address. Please check the junk/spam folder of your mailbox too.
      I have now forwarded it from our backup email address.
      Thank you for your kind cooperation, and enjoy your visit at Gellert Spa Baths!

  3. Hi,

    We will book online tickets with cabin – how big is the luggage storage? Will it fit an airline cabin bag as we will be arriving straight from the airport?

    Many thanks

    • Hello Char,
      we suggest the tickets with cabins for you.
      The cabin is like a tiny room, or cubicle, which can store a standard check-in suitcase easily.
      The cabin size is approx. that of a dressing room in a clothes shop, so you can leave there the 20 kg suitcase as well ( if it is a regular size) along with your jackets etc.

      The door of the cabin has a unique chip code lock, which opens and closes with a special waterproof bracelet: in fact, with the chip incorporated in the wristband bath entry provided at the bath. Please make sure that your door is locked with the silicon wristband before leaving the cabin. As you are wearing the band all the times, it is quite secure if you make sure that the door is not left open.
      Please note though that the bath offers safe boxes (mini lockers) so if you have any valuable items we suggest booking one of the safety – mini – lockers in addition, as a safety precaution.

      The size of the normal locker is 120x30x65 cm (1200 x 300 x 650 mm)., so it would be too small for your bags.
      The lockers are also opened and closed by your wristband.
      I hope I could help.

  4. Hi,

    There is a group of 7 people wishing to use the thermal baths/swimming pool on Saturday 28th September and was wondering whether we can just turn up and pay on the day or is it booking only?

    Thank you

    Kind regards
    Rob

    • Hello Rob,
      bath tickets are available on the spot, however, we recommend you book online so you can skip the main queue and check-in at our HelpDesk with your online, Fast Track entries. If you wish to have massages as we we strongly recommend the online bookings a few days in advance.

  5. Hi,

    I hae already booked entrance för 4 persons via Booking.com but would like to add 2 Couple Thermal massage. Can I book only the massages through you website directly?
    Regards
    Sofia

    • Hello Sofia,
      unfortunately, we are only able to book massages if you have bought your entry tickets on our website.
      Thank you for your kind understanding.

  6. Hello,

    I just had a question about what time my massage is booked.
    My email confirmation states that the ‘hour planned’ is 3:00 PM. But if I look at massage hours, it states 2.25 p.m. So what time is it exactly?

    • Hello Lisa,
      your requested massage hour was 3 pm, and we have managed to book you the massage at 2.25 pm. So the massage will start at 2.25 pm. If you wish to change it, please let us know.
      We are looking forward to welcoming you at Gellert Spa!