Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code reader self-check-in point awaits guests who have pre-booked bath tickets. It means a expedited entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code reader with your printed email confirmation (or you might use it with a smartphone).

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2024

1,375 comments

  1. Izabelle André

    Hey.
    I would like to book this for the 10th of July.
    “2 People / Luxury Couples Refreshing Massage (Moderately strong) 45 minutes & Fast Track Tickets & Cabin €157 (including the bath ticket & Private Cabin priced at €24.5)”

    I read a comment that we couldn’t book massages before we get there. Are we just suppose to show up and make our request and pay when we get there?

    best regards.

    • Dear Izabelle,
      we have contacted you via email. Hope we can welcome you at Gellert Spa!

  2. Hello,

    Will the baths be open in July? I read few weeks ago it was closed.

    • Hello Amanda,
      the renovation has been postponed to the autumn season, so Gellert Spa will be open as usual on Jul 14th.
      Have a lovely summer holiday in Budapest!

  3. Gabriella Verdura

    How is it possible to reserve 4 tickets for 8th of july in Gellert? I don’t see how to buy them on the website.

    • Hello Gabriella,
      we have contacted you via email.
      Have a lovely summer holiday in Budapest!

  4. Dear Gellert Spa,

    I found information on your website that from June 2022 you are closed. But it looks it is open. Is that right?

    If yes, I tried to run booking in EUR but it was out of order. How can I book it then?

    Thanks.

    Tomas

    • Dear Thomas,
      The renovation start was originally planned for June, however, the work has been postponed and the official starting date is not confirmed yet.
      It will be most probably from November. At the moment, tickets are not available on our website, so you can buy entries upon arrival at Gellert Spa.
      Please let me know if I can be of further assistance.

  5. I read that the facility will be closed for renovations this autumn. For how long will be it be shut down?

    • Hello Don,
      The planned renovation date is not confirmed yet, and there are no details on how long it will take. We recommend you visit our website closer to your travel dates for up-to-date information.

  6. Will you be open at on 29 November- 1 December when I will be visiting Budapest?

    • Hello Karen,
      at the moment the renovation date is not confirmed. Please check our website for updates a few weeks before your visit.