Online Tickets – QR Code Priority Check In at Gellert Spa

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).

After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2025

1,375 comments

  1. Hi Gellert Spa
    We will be visiting on May 20th around 10am. We are interested in private bath and massage options but there are 3 of us, ladies. Is it possible to have 3 ladies for a private bath or what other options do you offer?

    • Dear Dee,
      our booking system shows that you have already booked tickets and treatments, thank you for choosing us.
      Have a lovely time in the Spa!

  2. Hi
    I’d like to book and pay for 2 tickets to the Spa and 2 massages for some friends who will be visiting you in July. What is the best way to do it please?
    thanks
    Ed

    • Dear Ed,
      you can make a booking on our website, we suggest the couple’s massage deals for 2 guests in the same room.
      (you can also buy 2x single massages if you prefer)
      If you leave a comment we are happy to send you a gift voucher too (with open dates or a date of your choice).
      Please follow the link below to see the prices and inclusions:
      http://gellertspa.com/gellert-bath-massage
      Hope we can welcome you at Gellert Spa!

  3. Hi there – I attempted to book 2 x tickets to spa and 2 x thermal massages for 11/5 and I have yet to receive confirmation email? Could you please advise what to do or resend email please? Thanks very much.

  4. Hi, last night I booked a ticket and massage for this coming Friday the 12th of May. I have received a payment notification by email, but not yet a confirmation of the booking. Should I have already received this or is this sent out later today? Thanks Pam

    • Hello Pam,
      thank you for your booking.
      I have resent you the confirmation email with the updated massage hours.
      Please have a look in your spam folder too.
      We are looking forward to welcoming you at Gellert Spa!

  5. Carla Capelassi

    Dear,
    I bought a (Gellert Spa (GS) Ticket & Cabin €20) for May 16th.
    I would like to know how to pick up the voucher or submit my name on arrival.
    Information:
    Name: Carla Hidalgo Capelassi
    Receipt Number: 4757-8493-6427-7068
    Thank you.

    • Dear Carla,
      we have re-sent the confirmation from our backup email address, please check your spam folder too.
      Enjoy your time in the Spa!

  6. Hello

    I want to pay the ticket in cash (not credit card) If I go I’ll find tickets?

    Thank you

    • Dear Bruno,
      yes, you can also buy your tickets on the spot by cash in Hungarian Forints.