Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.
Opening Hours
9 am – 7 pm every day of the week (except holidays)
Check in at Gellert Spa
The QR code check-in point awaits guests who have pre-booked bath tickets: at the Online Check In Desk you will redeem your waterproof wrist band in exchange of the QR code tickets. It means a expedited entry service as the QR codes are instantly read and there is no need to join the queues at the Cashier, just head on to the Online Check In Reception Desk. In a similar vein, if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code / Fast Track Online Check In team with your digital or printed QR Code (it may help to bring along your confirmation email too to avoid any confusion if you are a first time visitor).
After check-in, your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).
All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website
Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa
Location of Help Desk in Gellert Spa
How to find the check in point for expedited QR code entries and online reservations?
The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.
Opening hours:
9 am – 7 pm every day.
Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)
Last updated: Jan, 2025
Hi,
I’d like to book the private bath for 2 and a couples massage. Is it better to do it separately or do you have 1 package which has both options together?
Dear Moreno,
thank you for choosing us.
You can decide if you wish to visit the public baths too.
Please note, that the package of the Private Bath gives access to the secluded area of the private bath and the 50-70 min massage rooms only, meaning you can go to the private bath room ( and 50-70 min massage rooms) but not the big public bath area with a dozen pools, steam rooms, and saunas.
Option 1: Public baths, private bath and massages:
If you wish to visit the public baths too, you will be asked to present a bath entry ticket.
You can buy the private bath ticket and any massage with public bath Fast Track entry tickets using the below link:
http://gellertspa.com/combined-massage-ticket-booking-gellert-spa
Option 2: Private bath only and 50 or 70-min massage treatment:
If you do not wish to visit the public baths, you can enjoy the private baths and 50 or 70 min-long massages:
You can make the booking in 2 steps, the private bath for 3 hours, and massage booking for tickets holders.
Private bath booking: http://gellertspa.com/gellert-spa-private-bath
Massages without bath entry tickets:
http://gellertspa.com/gellert-spa-massage-reservation-for-bath-ticket-holders
Bath and Cruise:
If you are interested in a dinner cruise too, we suggest the Private package with cruise.
Book your perfect romantic day with a Couple’s Massage and a 3hour Private Bath in Gellert Spa, followed by an evening river cruise on the Danube with buffet style dinner, 3 drinks and live Gypsy Music.
Now all the above are available to book in one package, for a very good price: 50% discount off from the Dinner Cruise tickets.
http://gellertspa.com/private-bath-massage-package-for-2-with-dinner-cruise
Hope you will have an unforgettable stay in Budapest!
I want to book the private changing cabin and fast track entry for tomorrow Saturday arriving at 1030am. We are 2 parents and 3 older kids. Can we use 2 cabins. What do I need to order on-line?
Dear Jil,
you can buy 2 tickets with cabins and 3 with lockers (and you can share the 2 cabins).
There are no available tickets without some kind of storage space.
The booking can be made in 2 separate transactions:
Tickets with lockers:
http://gellertspa.com/gellert-spa-ticket-with-locker
Tickets with cabins:
http://gellertspa.com/gellert-spa-thermal-bath-online-tickets
Enjoy your stay in Budapest!
Hello,
We will be visiting Budapest in June with our 2 years old. Can he come to the baths?
Thank you.
Dear Suzie,
Babies who are not potty trained are not allowed in the pools in Gellert Spa, even if they are wearing a swimming nappy. It mostly applies to children under the age of 3. Babies and toddlers can come with the family to the Spa, but need to stay outside the pool area with somebody.
Please note that most of the pools and baths (both outdoor and indoor) at Gellert Spa are more than 33 degrees Celsius, resulting in increased stress for the cardiovascular system of children. Their bodies are not fully developed yet to be able to cope with the warm waters perfectly.
Please find more information here: http://gellertspa.com/children-gellert-spa
Thank you for your understanding.
I want the private Thermal Pool Gellert Spa Bath as shown in the picture. Should i choose the “Private Bath for 2 Guests for 3h (excl public bath) – book min. 2 days ahead” right? Thank you so much!
Have a wonderful day
Dear My Le,
yes, choose Private Bath for 2 Guests for 3h, please.
Have a lovely time in the Spa!
It was a terrible experience. Till now I haven’t get my refund!
As an foreigner I plan travel to Budapest for Easter holiday. I booked “Private Bath for 04/16” in advance for 2 more weeks. And prepaid 90 Euro. Then I got confirmation said my booking from hour 2:30pm were full they moved mine to 11am.
And to make sure, I send email again to confirm my booking that. I got the answer “yes, your bath start from 11am.
On the day 04/16 I took my parents to the bath. The front desk said “We do not have any room, we all booked fully. And your bath start on 17th in the computer. We cannot help with that. Im sorry.”
That’s it! For all of the days I was expecting to take my parents to the famous bath in Budapest. The answer was “we don’t know what happened, but in our computer your bath is on tomorrow.”
I said tomorrow we will leave this country! That’s why I booked in advance!!!!!!!!
The woman said you can come tomorrow in 6am if you like. I got really angry with that, who the hell will come at 6am for the bath. And because of the fault by the gellertspa team!!!!
Finally I agree to take the refund. There was no any email to notice me. I send email today to ask how about my refund. The answer is: [please wait 2-3 week, We need to investigate. ]
From the beginning it’s all your mistake, why your have to let the customer take the lost! I cannot take the bath because of your mistake, And I cannot get my refund because you need investigate your own staff about the whole thing? That how you treat your customer?
And in the front desk you said the refund only take 2-3days not weeks!
Dear Jackie,
we would like to take the chance to apologize again for the mistake.
Our HelpDesk has made a mistake with your booking, and we can understand your disappointment.
Usually, the refund process takes 5-7 business days, and your case has a priority.
As every refund has to be approved by the management, we have sent you the notification to inform you, that we are investigating the case. At the moment, we have asked the manager to issue the refund as soon as possible.
Once again we are truly sorry for the unpleasant experience.
We will keep you updated via email.
hallo.
I bought two full day ticket with 20 mins. massage for this saturday but are unfortunatly unable to travel to Budapest. So I will ask how your refund policy is? Is it posible for me to get a full refund?
Hello Maria,
we have contacted you via email.
Hope we can welcome you in Budapest next time!