Help Desk in Gellert Spa – Priority Check in

Gellert Spa Help Desk

Enjoy a thermal relaxation in Gellert Spa with improved services such as expedited QR code check in and advance bookings of spa treatments with a special check-in at the QR code readers, dedicated to all of our online customers, exclusively.

Opening Hours

9 am – 7 pm every day of the week (except holidays)

Check in at Gellert Spa

The QR code reader self-check-in point awaits guests who have pre-booked bath tickets. It means a expedited entry service, so if you book your ticket or massage online, you don’t have to join the lines at the cashier, just approach the QR code reader with your printed email confirmation (or you might use it with a smartphone).

After check-in your thermal bath e-ticket will be exchanged with a waterproof wristband, which will be your actual chip enabled key to your cabin as well (the wrist watch style silicon band includes a little chip).

All of the massage packages in Gellert Baths include the bath entry with fast track, skip the line access to all the pools, saunas, steam rooms, and of course your very own private area, the bath cabin used for storage and getting changed. – massages are currently not available on our website

Book your massage now and secure your preferred massage hours on the following page: Massages in Gellert Spa

Location of Help Desk in Gellert Spa

Help Desk Location in Gellert Spa
Help Desk Location in Gellert Spa

How to find the check in point for expedited QR code entries and online reservations?

The check in point (green dot on the map) can be approached from the Main Entrance (shown with a red dot in the map). As Gellert Bath has its own entrance, independent from the entrance of Hotel Gellert, the best way to find us easily is to stand with your back to the river Danube, and enter the Gellert building on the right hand side, by the Gellert Hill.

Opening hours:

9 am – 7 pm every day.

Your ticket is valid from 9 am to 7 pm for the requested date (last entry 5.50pm)

 

Last updated: Jan, 2025

1,375 comments

  1. Hello,
    I will fly to Budapest at 20th October, but I have 5 free hours till check in.
    Can I leave my suitcase in the luggage room of your SPA and how much does it cost ?
    I want to vizit SPA and then have a walk around the city.

    • Hello Sergey,
      we recommend tickets with cabins for you, you can lock your suitcase while bathing.
      Unfortunately, it is not possible to leave the luggage if you leave.
      Have a nice stay in Budapest!

  2. Hello,

    I wanted to book 2 tickets for ‘Aroma Massage’ for Monday 14th of October but the process is a bit confusing and I think I ended up booking just 2 standard tickets for the spa.

    How can I add/book 2 Aroma Massage sessions for 2 people for Monday 14th of October?

    Thanks

    Igor

  3. Hi,
    I had a question regarding private spa booking. Does the cost include access to the public baths as well?

    Thank you,
    Mila

    • Dear Mila,
      the private bath does not include the entry tickets to the spa. I hope this helps.
      Have a great day.

  4. Hi,
    If we wanted to add a massage for 2 along with private spa booking how do we go about doing that and how much does that cost?

    Thank you,
    Mila

    • Dear Mila,
      we will send you an email regarding your question.
      Have a nice day.

      • Hello. I would like to book 2 packages for massage on Saturday 19/10. In the booking form, there is a notification that there are no 45/60 min massages available, however it allows me to move on and pay for tow 45′ massage. Can you please confirm availability for the 45′ ? Thank you

  5. Hello,

    i have just book my ticket for the baths for Sunday the 20t of October but i would like to book also a pedicure around 14.00.
    I can not find the way to do it. Can you please help me?

    • Dear Panagiota,
      pedicure is only available to book at the baths (no online booking). Thank you for your understanding.

  6. I have been trying to book the spa with couple royal massage for tomorrow since yesterday. I can not get past the ‘I plan to stay in the baths from’ section. Can you please help me book this package? Thank you